 |
When does
my coverage begin? |
Your coverage begins once your application is approved
and your first month's premium is received by IAP.
 |
When does my coverage
terminate? |
As long as you pay your premium when it is due, protection
will continue until the earliest of:
- the November 1st coincident with or following the date
you no longer qualify as an active member;
- the date the group policy is terminated between CGA-Canada and IAP;
- the end of the month coincident with or following the date your written request to cancel your insurance is received by IAP;
- the November 1st coincident with or following your:
- 75th birthday (for Term Life* and AD&D Insurance),
or
- 65th birthday** (for Income Protection Insurance), or
- 75th birthday or the date that the critical illness
benefit is paid (for Critical Illness Insurance).
* If you and/or your Spouse (if insured) have been continuously
insured since your respective 63rd birthdays and are not
on Waiver of Premium, the amount of insurance in force on the November
1st coincident with or next following your respective 74th
birthdays will continue for life without premium charge.
** If you are disabled due to an accident, your benefits
will continue as described in the section entitled “Benefit Payments”.
If you are unemployed, your Income Protection Insurance may be continued
for a maximum of 6 consecutive months.
 |
What are
my premium payment options? |
You can choose from a number of convenient payment options
– you can pay annually by credit card or cheque, or monthly by
credit card or pre-authorized payments from your chequing account.
 |
Does my premium stay
the same? |
Premiums for Member and Spouse
Term Life and Critical Illness and Member
Income Protection Insurance are calculated based
on the insured person's attained age and applicable rate at the beginning
of each Policy year. As the rates are in age-bands, the premiums will
increase as each higher age band is reached. Premiums are not guaranteed
and can change at any policy anniversary or with 30 days notice
if government regulation or law impacts the plan.
 |
Can I change my amount
of insurance once issued? |
Yes. To increase your coverage, we require completion
of a new application. You may print off the application provided in
the "Apply Now" section
or you may request an application and brochure by e-mail at group@iapacific.com.
Our Underwriters will review your application and may require additional
information.
To decrease your coverage, we require only your written authorization,
which must be signed and dated. This request may be forwarded by mail
or fax.
 |
How do I
make a claim? |
Before paying any benefit, we will require our claims
forms to be duly completed and sent to IAP. Please call us at 1-800-266-5667
or e-mail us at group@iapacific.com
to obtain the appropriate forms and for details on claims procedures.